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Click through and get answers to our most frequently asked questions. If you still have questions, feel free to contact us. We are always ready to help and advise you.
2 year limited warranty on non-electrical products: 1 year limited warranty on electrical components/products.
Currently, deliveries are made exclusively to the following EU countries: Germany, Austria, Belgium, the Netherlands, Luxembourg, France and Italy.
Share details about your shipping policies, item returns, or customer service.
On average, our products reach our customers within 2-4 days. However, if there are any delays, we apologize and thank you for your patience!
How can I track my orders online?
Once the order has left our warehouse, you will receive a shipping confirmation email. This email will contain your package tracking number.
Is it possible to change or cancel an order after I have placed it?
Once you have sent your order, it will be processed immediately. For this reason it is no longer possible to change or cancel the order. However, you have the option and the right to cancel your order within 14 days of receipt without giving any reason.
How do I return an item?
You have the option to return your order up to 14 days from receipt of the goods. Please contact our customer service: email@example.com